Organizations today face increasing pressure to navigate evolving regulations, complex supply chains, emerging sustainability expectations, and growing stakeholder scrutiny.
Success requires more than audits and assessments. It requires a trusted partner who can help design, manage, and continuously improve programs that deliver meaningful business outcomes.
Strategic Guidance. Operational Excellence. Measurable Results.
Intertek's Program Advisory & Collaborative Engagement (PACE) team provides strategic consulting, program management, and stakeholder engagement services that help organizations build stronger, more resilient, and more effective supply chain and assurance programs.
Combining over 20 years of experience with a global network of dedicated program professionals, PACE enables our clients to focus on strategic priorities while we provide the expertise, governance, and day-to-day management necessary to drive program success.
How PACE Creates Value
PACE bridges strategy and execution.
Our senior advisors work closely with clients to evaluate existing program structures, identify opportunities for improvement, and develop risk-based frameworks aligned with business objectives.
Our dedicated Program Managers then translate strategy into action by coordinating stakeholders, managing supplier engagement, tracking performance against KPIs, and driving continuous improvement across the program lifecycle.
Strategic Advisory
Working collaboratively with client leadership teams, we assess current program effectiveness and maturity, develop risk-based program frameworks, define goals, governance structures, and KPIs.
We recommend scalable solutions to support future growth and identify opportunities for increased efficiency and impact.
Program Management & Execution
Our global Program Managers drive day-to-day program implementation, collaboratively engage suppliers and key stakeholders, and monitor performance against defined KPIs.
We provide regular reporting and actionable insights, escalate risks and support issue resolution, and promote continuous improvement across the supply chain.
Why Partner with PACE?
Proven Experience
For more than two decades, Intertek has successfully supported global programs across diverse industries, helping organizations improve performance, manage risk, and achieve strategic objectives.
Tailored Solutions
Every organization faces unique challenges. Our flexible engagement model allows us to customize support based on your program objectives, operating model, and maturity level.
Global Reach with Local Engagement
Our Program Managers are strategically located near key customer regions and supplier markets, enabling meaningful local engagement while maintaining global program consistency.
Scalability and Efficiency
PACE provides immediate access to experienced program management professionals without the cost, time, and complexity of building internal teams.
Continuous Improvement Focus
We don't simply manage programs. We actively identify opportunities to enhance effectiveness, improve stakeholder engagement, and increase long-term value.
Our Unique Strategic-to-Tactical Model
Strategic Leadership
Client Leadership Teams with the Support of Intertek Senior Advisors
- Establish program strategy and objectives
- Define KPIs and success measures
- Evaluate program performance and maturity
- Assess future requirements and growth opportunities
- Align programs with evolving business and regulatory expectations
Tactical Delivery
Intertek Program Managers
- Execute against defined strategy and objectives
- Manage supplier and stakeholder engagement
- Monitor performance and KPI achievement
- Provide reporting, analytics, and recommendations
- Support issue management and corrective actions
Continuous Feedback Loop
Insights generated through day-to-day program management are continuously shared with client leadership, enabling ongoing refinement and optimization of the program.
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Case Study | Expanding Responsible Sourcing with Intertek PACE for the Consumer Goods Industry
A leading fast-moving consumer goods (FMCG) brand engaged Intertek to develop a Responsible Sourcing audit program aimed at upholding high environmental and social standards across its global supply chain, meeting the expectations of both the company and its environmentally conscious consumers who prioritize sustainability and the protection of human rights.
