We stand out in the industry with our unique Assurance, Testing, Inspection and Certification ‘ATIC’ offering, underpinned by the Science-based Customer Excellence that gives our clients the peace of mind they need to power ahead safely with their growth agendas.

Around the world, our talented people apply their expertise to make the world better, safer and more sustainable for billions of consumers every day. Our science-based approach ensures we consistently strengthen our clients’ businesses and enable them to operate and win in their own markets.

At the heart of everything we do is our unique and high-performance 10X culture. For more than 130 years, it has shaped how we work together, ensuring we uphold the highest standards and retain the trust of our clients every day.

This is why we have long been and remain to this day the global icon for Total Quality Assurance.

Download our Annual Report & Accounts 2025 (15mb)
CEO’s welcome I would like to recognise our talented colleagues whose hard work and dedication continue to strengthen Intertek’s iconic leadership in Total Quality Assurance. We are a powerful force for good in the world, fuelled by our unique strengths which empowered us to deliver another record performance.
CEO
André Lacroix Chief Executive Officer

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How is our AAA strategy driving sustainable growth and value?

Strategic highlights

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  • As a purpose-led organisation, our goal is to make the world a better, safer and more sustainable place, strengthened by the partnerships we continue to build and maintain with all our stakeholders.
  • The science-based expertise of our talented colleagues continues to set us apart, enabling our customers to power ahead with higher standards of safety, quality and sustainability.
  • Our clients are further intensifying their focus on Risk-based Quality Assurance, fuelling growing demand for our industry-leading ATIC solutions.
  • Our AAA differentiated growth strategy is delivering strong momentum, supported by the increasing investments our clients are making in Total Quality Assurance as they seek to navigate an increasingly complex global environment with precision and pace.
  • We will continue to leverage our proven high growth, cash compounder earnings model to unlock the exciting value creation opportunities ahead, while further strengthening those areas where we are already making an impact.
  • We are well positioned to deliver sustainable growth and long-term value for all our stakeholders.
How are we driving sustainability progress for our stakeholders and the environment?

sustainability highlights

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  • Levels of Hazard Observations increased for the fifth consecutive year, reflecting greater levels of activity across our sites as well as greater awareness and reporting of health and safety overall.
  • Since 2015, we have used the Net Promoter Score ('NPS') process to listen to our customers, enabling us to improve our customer service over the years consistently. In 2025, we conducted an average of 6,059 NPS interviews per month.
  • We are driving environmental performance across our operations through science-based reduction targets to 2030, validated by the SBTi. Through energy efficiency initiatives, process optimisation and the increased use of low-carbon technologies, we reduced our market based emissions and met our scope 1 and 2 target early, delivering a 54.7% reduction against our 2019 base year. We also met our scope 3 target, achieving a 53.4% reduction against the same 2019 baseline.
  • In 2025, we strengthened our double materiality assessment ('DMA') by building on the preliminary work undertaken in 2024.
  • We recognise the importance of employee engagement in driving sustainable performance for all stakeholders. We measure employee engagement against our Intertek ATIC Engagement Index and in 2025 we increased our score for the third consecutive year to a new high of 93 (2024: 91).
  • Our voluntary permanent employee turnover improved to a six-year low rate of 10.1% in 2025 (2024: 11.2%).
How did we deliver strong financial performance and returns?

financial highlights

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  • Revenue

    £3,431.6m

    2024: £3,393.2m

  • Dividend per share

    165.0p

    2024: 156.5p

  • Adjusted free cash flow

    £352.2m

    2024: £408.8m

  • Statutory diluted EPS

    216.0p

    2024: 212.7p

  • Statutory operating profit

    £542.3m

    2024: £535.7m

  • Like-for-like revenue

    £3,416.3m

    2024: £3,391.8m

  • Adjusted operating margin

    18.1%

    2024: 17.4%

  • Adjusted operating profit

    £619.6m

    2024: £590.1m

  • Return on Invested Capital

    21.3%

    2024: 22.4%

  • Statutory operating margin

    15.8%

    2024: 15.8%

  • Adjusted diluted EPS

    253.5p

    2024: 240.6p

How are we driving progress in each of the focus areas of our sustainability agenda?

Our sustainability progress

Our Purpose is bringing quality, safety and sustainability to life and our Sustainability Excellence strategy is fundamental to our business.

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People and culture

Our people strategy is all about energising our colleagues to take the company to new heights

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Working with Customers

We empower our customers to make sustainability a competitive advantage

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Environment

Our goal is to decarbonise our business by 2050

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Communities

We create positive impacts in the communities where we operate

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Responsible Business

We are uncompromising on quality and compliance

Frequently asked questions

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We are pleased to share with you our Annual Report & Accounts in a unique, three-report format. These separate, but connected reports, with their interconnected themes and narratives, allow us to present what we achieved in 2025 in a systemic, end-to-end architecture. They have been designed to make it easier for our stakeholders to fully understand our business, how we bring quality, safety and sustainability to life, what we offer our clients and society, and the opportunities we have ahead of us.